Frequently Asked Questions

Find answers to common questions about our vehicle history reports

What information is included in a vehicle history report?

Our vehicle history reports include comprehensive information about the vehicle's past, including:

  • Accident history and damage reports
  • Service and maintenance records
  • Previous ownership history

How do I find my vehicle's VIN number?

Your Vehicle Identification Number (VIN) can be found in several locations:

  • Driver's side dashboard (visible through windshield)
  • Driver's side door jamb
  • Vehicle registration and insurance documents

How quickly will I receive my report?

Reports are delivered instantly to your email address after payment is processed. You can access your report immediately online and download it as a PDF.

What's the difference between CARFAX and AutoCheck reports?

Both CARFAX and AutoCheck provide comprehensive vehicle history reports, but they may have access to different sources of information. We recommend getting both reports for the most complete vehicle history.

Are your reports guaranteed to be accurate?

Our reports are compiled from various reliable sources, including state DMVs, insurance companies, and service facilities. While we strive for accuracy, we recommend using the report as one of several tools in your vehicle assessment process.